Effective Date: 2025
Last Updated: 2025

Flamiya respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect personal information when you interact with our websites, platforms, services, content, and brands, including Flamiya Media, Flamiya Travel, Flamiya Walking Tours, and Laith Creatives (collectively referred to as the “Flamiya Ecosystem”).

By using our services or accessing our platforms, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Flamiya is a global creative company specializing in talent management, business social media management, storytelling, culture, and travel. We operate internationally and provide creative, digital, and media services to individuals, businesses, and organizations worldwide.

2. Information We Collect

We collect information to provide better services and experiences. The types of information we may collect include:

2.1 Personal Information

Information you voluntarily provide, such as:

• Full name

• Email address

• Phone number

• Social media handles

• Location (country or region)

• Any information submitted via contact forms, inquiries, or applications

2.2 Business & Professional Information

• Company or brand name

• Job title

• Project details

• Collaboration or partnership information

2.3 Technical & Usage Data

Automatically collected data may include:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referral source

• Website interaction behavior

2.4 Content & Media Submissions

• Messages, files, images, videos, or other content you submit to us

• Feedback, testimonials, or survey responses

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, manage, and improve our services

• To respond to inquiries and communication requests

• To manage talent representation and partnerships

• To deliver social media, creative, and digital services

• To personalize user experience and content

• To analyze website performance and usage

• To comply with legal, contractual, and regulatory obligations

We do not use your data for purposes beyond those stated without your consent.

4. Legal Basis for Processing Data

We process personal data based on one or more of the following legal grounds:

• Consent – when you voluntarily provide information

• Contractual Necessity – to perform agreements or services

• Legitimate Interests – for business operations and service improvement

• Legal Obligations – to comply with laws and regulations

You may withdraw consent at any time.

5. Data Sharing & Disclosure

Flamiya does not sell, rent, or trade personal data. We may share data only in the following circumstances:

• With trusted third-party service providers (hosting, analytics, communication tools)

• With professional advisors (legal, accounting) when necessary

• With authorities if required by law or legal process

• With partners or collaborators only with user consent

All third parties are required to protect your data and use it only for specified purposes.

6. International Data Transfers

As a global company, Flamiya may store or process personal data in different countries. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it is securely deleted or anonymized.

8. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. While no system is entirely secure, we continuously review and improve our security practices.

9. Cookies & Tracking Technologies

Flamiya websites may use cookies and similar technologies to:

• Improve website functionality

• Analyze performance and traffic

• Understand user behavior

• Enhance user experience

Users can control cookie preferences through browser settings. Disabling cookies may affect website functionality.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

Requests can be made by contacting us directly.

11. Children’s Privacy

Flamiya does not knowingly collect personal data from individuals under the age of 16. If we become aware that such data has been collected, we will take immediate steps to remove it.

12. Third-Party Links

Our websites or content may contain links to third-party websites or platforms. Flamiya is not responsible for the privacy practices or content of these external sites. We encourage users to review their privacy policies separately.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Flamiya
📧 Email: info@flamiya.com

Privacy Policy